1. Introduction
This Privacy Policy explains how Xooney.com ("Xooney," "we," "us," or "our") collects, uses, discloses, and protects information about users ("you") of our platform. Xooney is currently in the process of formal business registration in Nigeria and operates in accordance with the Nigeria Data Protection Act 2023 and applicable regulations.
2. Information We Collect
We collect information necessary to provide services, improve trust, and support secure transactions across the Platform.
- Account information: when you sign up, we collect your name, age, date of birth, country, email address, and gender, or information from your Google account if you sign up via Google.
- Seller/buyer status: whether you register as a buyer, a seller, or both.
- Product information: listings, product images, captions, descriptions, and tracker codes associated with products you upload or purchase.
- Verification information: for account verification, we may collect photographs taken at your place of business, device location/GPS data, and related identity or business verification data.
- Transaction information: purchase and sale history, product ratings, referral activity, and payment confirmations. Actual payment card and bank details are collected and processed by our payment processor, Paystack.com, and are not stored directly by Xooney.
- Engagement and usage information: followers, product views, video views, engagement scores, and activity used to detect fraud or verify genuine (non-bot) accounts.
- Marketing information: content you generate or authorize us to generate (such as promotional captions) for use on social media platforms.
3. How We Use Your Information
- To create and manage your account and connect buyers with sellers.
- To process transactions and payments through Paystack.com.
- To generate product tracker codes and enable order tracking.
- To calculate and process transaction commissions and seller payouts.
- To verify accounts and detect fraudulent, bot, or fake activity.
- To provide currency conversion, language conversion, and location-based listings.
- To generate marketing captions and content for use on the Platform and third-party social media platforms.
- To communicate with you about your account, orders, and Platform updates.
- To comply with legal obligations under Nigerian law.
4. Sharing of Information
We share information with:
- Paystack.com, for the purpose of processing payments.
- Other users, where necessary to complete a transaction (for example, a seller receives a buyer's order and delivery details, and vice versa).
- Service providers who support Platform operations (such as hosting, verification, and fraud-detection services).
- Regulators or law enforcement, where required by Nigerian law.
We do not sell your personal information to third parties.
5. Location and Verification Data
Where a seller undergoes account verification, we may collect GPS/location data and a photograph taken at their place of business to confirm the seller and their products are genuine. This information is used solely for verification purposes.
6. Data Retention
We retain your information for as long as your account is active and as needed to comply with our legal, accounting, and fraud-prevention obligations. You may request deletion of your account and associated data, subject to any legal retention requirements.
7. Your Rights
Subject to applicable Nigerian data protection law, you have the right to access, correct, or request deletion of your personal information, and to object to or restrict certain processing. Requests can be made using the contact details below.
8. Data Security
We implement reasonable technical and organizational measures to protect your information, including for fraud detection and account verification. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Xooney.com is not intended for individuals under 18 years of age. We do not knowingly collect information from anyone under 18.
10. International Users
Where Xooney facilitates cross-border listings or purchases, information may be processed to support currency conversion, translation, shipping calculation, and applicable tax handling.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Platform after changes take effect constitutes acceptance of the revised policy.
12. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact us at: legal@xooney.com or 07079303734.